Communication in the Workplace Courses

Communications skills and essential tools for team leaders.


Communication in the workplace means being able to not only read and write correctly, but also being able to present information in such a way that it is easy to understand. Using these skills to present reports, conduct meetings and teach others within the workplace and essential tools for the team leader.

Communication in the Workplace Courses:

US1108 Short Course: Written Communication

This short course is aimed at learners who need to communicate confidently and fluently in writing/signing in almost any formal and informal situation. Competence at this level will help learners to analyse and make mature judgements about complex, human, personal, social and environmental issues and to express and motivate own opinions. Topics include exploring complex themes, drafting and editing texts and scrutinizing the effect of their communication on the audience.

MerSETA Accredited Unit Standard NQF4 119459 5 Credits.

US1109 Short Course: Spoken Communication

Learners who attend this short course will become aware of their audiences and purposes for communication. They learn to listen effectively and critically, they learn to adopt the style and language register required in different situations. Learn to use language to convey detailed information, and to express their ideas and feelings. They control complex sentence structures and language conventions in their spoken/signed communications.

MerSETA Accredited Unit Standard NQF4 119462 5 Credits.

US1110 Short Course: Reading and Analysing

Competence at this level will enable learners to use analytical skills to make sophisticated judgements about complex human and social issues. They are aware of both the functions of language and of its drama and power. Learners will be able to draw comparisons between texts, and to compare and contrast themes and issues in texts with those in the contexts in which they live and work.

MerSETA Accredited Unit Standard NQF4 119469 5 Credits.

US1111 Short Course: Composing Text for Business

This short course requires learners to follow a process in writing texts and reports required in business. It is intended to promote clear, unambiguous communication in plain language and to improve the quality of written reports and other texts that are specific to a business environment, require a particular format and may include specified legislated requirements. The unit standard enables learners to recognise and effectively use textual conventions and features specific to business texts.

MerSETA Accredited Unit Standard NQF4 12153 5 Credits.

US1112 Short Course: Conduct a Structured Meeting

This short course introduces the team leader to the preparation and procedures required in conducting a structured meeting to ensure that objectives are achieved. Being able to deal with different points of view in a meeting are covered and what records need to be keep for a meeting.

MerSETA Accredited Unit Standard NQF4 242816 5 Credits.

Would you like to Enroll in a Course or want Further Information?

 We specialize in providing the best quality training for practitioners in the supply chain environment & our training material  is registered with the appropriate SETA.