Warehouse Training

People who work in a warehouse are responsible for one of the company’s largest assets, their stock holding. Stock, or inventory, is essential for any business which sells and/or manufactures products and the caretaking of this asset is a key elements of the businesses success. For this reason, providing training for the people responsible for managing and controlling this asset should be a primary focus for any business. Here are some key benefits of warehouse training that you can expect by providing quality training for your warehouse personnel:


It all starts with the receiving process of incoming inventory. If this is not done correctly then all ensuing processes will be delayed. Focussed attention on the receiving process means that the incoming inventory is correctly labelled and identified, correctly placed in the designated location in the warehouse and that all documentation related to the incoming receipt is processed accurately and timeously. By implementing a routine cycle-counting programme, you are also checking the accuracy of your inventory frequently to ensure that any processing problems are resolved efficiently and quickly. This will eliminate big variances at periodic stock taking.


Stock returns are a major cost for any business. Reducing this will bring about big costs saving and quality warehouse training can highlight ways to reduce this impact. By ensuring that goods are picked correctly and packed in the safest manner, the correct goods will be delivered to the customer without any damages. Teaching warehouse personnel the importance of accurate picking, both the correct items as well as the correct quantities, will help reduce costs – increasing the benefits of warehouse training.


Getting the order to the customer at the correct time is the challenge for all warehouses. The time taken from taking the order to the final delivery to the customer is the total throughput time. If inventory is in the right place in the warehouse, it can be picked quickly. Using replenishment techniques and creating pick zones for fast moving goods can also speed up the throughput time. This is key knowledge for warehouse personnel and should be part of the daily activities. Ensuring that the configuration of warehouse racking and binning is accurate will also eliminate inventory items being placed in quarantine because they do not fit on the designated shelf space.


The more inventory you hold, the more chance there is of items becoming damaged. If your business has a warehouse full of inventory, then you need to ensure that your warehouse personnel are looking after this asset in the most appropriate manner. This means the correct use of material handling equipment such as forklifts, pallet jacks, trolleys, bins and other containers. Ensuring that all equipment used in the warehouse is well maintained and functional is the responsibility of all warehouse personnel. Correct training can have a big influence on how this equipment is used and looked after.


The concept of eliminating waste comes out of lean thinking and can most definitely be applied to the warehouse environment. So what waste are we talking about? Waste due to damages, waste due to duplicated work, waste to do stock returns, waste due to overtime, waste due to excess inventory and many more. The warehouse is one key area of a business where costs reduction can easily be realised and quality training will teach warehouse personnel how to look out for areas of waste and how to eliminate these.

Productivity and profitability go hand in hand and businesses which invest in training for their warehouse employees reap many benefits of warehouse training – cost reduction being a major benefit.

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